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Para ver información en español, toque aquí!

Welcome to the Microfin technical support website. The purpose of this website is to provide support services to users of the Microfin projection model.

We've provided a number of resources here to help you apply the business planning tools, resolve problems with the software, and suggest improvements to our products and service.

Upcoming Training Courses

Washington DC, 19--23 April      Click here for details

Click here for a list of all 2010 courses

IMPORTANT!  Excel 2007-induced problem with Microfin!

Anyone using Microfin with Excel 2007 will soon discover serious problems due to Microsoft.   Once installed, Office 2007 Service Release 2 disables Microfin from saving your work.  What worked for 12 years in Microfin no longer works due to an unannounced change made by Microsoft!  Any versions of Microfin prior to 3.60 and 4.10 will no longer save the file once you have made changes in the file.  We have modified Microfin to work, and you should immediately do the following:

1. Open your copy of Microfin and EXPORT your data
2. Download version 4.10 or version 3.60 (note that you must stay in version 3.5 if you have data in 3.5)
3. Open the new Microfin and IMPORT your data file into version 4.10 or 3.60

You can download Microfin for free!

    Microfin 4.0:  Click here to download (NOTE: latest version is 4.11).

    If you still use Microfin 3.5, click here to download Microfin 3.60

Microfin 4 Help File (English)

If you don't yet have the Microfin 4 help file (in english) you can dowload it.  You will also need to download the latest version of Microfin (4.06) in order to fully run the help file.  Both Microfin and the help file can be downloaded from here.  (If you need to transfer data from a previous version of Microfin 4.0, you can do so using the EXPORT sheet.)

Compartamos IPO Data

I've been closely engaged with the Compartamos IPO that took place two years ago.  Some information is collected on this page that can provide you with more details.

Microfin User's Manual

The revised manual, "Using Microfin 4" is available in English.  Click here to download the PDF file.  (Warning: it is 8M, so may be difficult to download if you have a poor internet connection.)

Interested in Microfin 4?

Click here to see a brief overview of how to transition from Microfin 3.5 to Microfin 4.

If that link above doesn't work, click here to download a 6M EXE file with a movie about Microfin 4.

Self-Study Tutorials

We have 58 specialized video tutorials that explain nearly every part of Microfin!  Thanks to financial support from The Ford Foundation, these tutorials are available for free from our website.  The tutorials are available in both English and Spanish.

Click here to download our Microfin self-study tutorials

An internet audio interview about Microfin

Chuck Waterfield was interviewed about microfinance and Microfin software recently for Science and Society.  You can listen to the 20-minute audio interview by visiting the following website:

http://www.scienceandsociety.net/podcasts/archives/2006/11/chuck_waterfiel.html

What is Microfin?

Click here to download an MSWord document that briefly describes Microfin.

Click here to view a video on 'Getting Started with Microfin'

Other languages

Microfin 4 has been translated into both Russian and Chinese.  Click here to get the language translations.

Links to most popular information

How to use this website

This website is managed by Chuck Waterfield.  If you have any questions or comments about the website, please email waterfield@microfin.com